What To Expect

Plastic Surgery Northwest schedulers and patient care coordinators will explain the timing of your visit and help you obtain new patient paperwork. On the day of your visit, you will meet our clinical staff. Together, you and your surgeon will develop a plan for your procedure.

If your procedure will be performed in our accredited surgery center, you may request a tour of our facility to orient yourself to our space.


Procedure Videos

Learn more about our procedures by browsing the videos below.


Surgery Center

Effective and Efficient

Our Ambulatory Surgery Center, The Plastic SurgiCentre, is located on the lower level of the Plastic Surgery Northwest office building at 535 S. Pine Street. The Plastic SurgiCentre is a Medicare and Washington State certified ambulatory surgery center with two fully equipped surgery suites. We perform procedures with local or general anesthesia on an outpatient basis, providing a cost-effective, comfortable, and safe alternative to in-hospital operating rooms. In most cases you can return home the same day.  Patients who desire short-term, attentive nursing care may stay overnight with individual attention by a qualified nurse. We ensure your privacy with a full-time, committed staff and a private entrance.

Accreditation

Patients arrive at Plastic SurgiCentre with full confidence that they will be provided the highest quality medical care in a comfortable setting and at a substantially lower cost and out-patient hospital setting.  Our Certification by Medicare and license by the State of Washington assures that PlasticSurgiCentre exceeds the high standards set for patient care and environmental safety.

Board Certified Surgeons

All physicians are Board Certified, including Certified Registered Nurse Anesthetists (CRNA), and a professional nursing staff that are focused entirely on our patients’ needs.

Cost

The cost of a procedure at an ASC is typically 45 – 60% less that a hospital setting, and sometimes as high as 80% – 90%.

Patient Satisfaction

Personalized service committed to quality and safety, our patient surveys reveal a 98% satisfaction rate with both the care and service they receive.


Patient Rights & Responsibilities

The PSC Physicians and staff members are committed to treating patients in a respectful and dignified manner at all times and in accordance with State and Health Safety codes. For more information, see our Patient Rights & Responsibilities.


Insurance Plans

Plastic Surgery Northwest contracts with most of the major health plans to offer high-quality and personalized reconstructive procedures that our patients need and desire. In order to best serve you, if you do not see your plan listed, please contact us at 509-838-1010.


Financing Options

We accept Visa and MasterCard, as well as cash and personal checks.


New Patient Forms

Once you’ve scheduled a consultation, you can submit our new patient form two ways:

Download Form

In Person

  1. Open the form with Acrobat Reader or other PDF viewing software. (Install Acrobat Reader)
  2. Print out the form.
  3. Complete and sign the form.
  4. Bring your signed form when you visit our office.

Online

  1. Open the form with Acrobat Reader or other PDF viewing software. (Install Acrobat Reader)
  2. Complete the form on your computer.
  3. Submit the form electronically.
  4. Sign the form in person when you visit our office.

 


OCR Notice of Non-Discrimination

Source: HHS Office for Civil Rights

Plastic Surgery Northwest, PLLC complies with applicable Federal civil rights laws and does not discriminate on the basis of
race, color, national origin, age, disability, or sex.

Plastic Surgery Northwest, PLLC does not exclude people or treat them differently because of race, color, national origin, age,
disability, or sex.

Plastic Surgery Northwest, PLLC:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats)

• Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters
○ Information written in other languages

If you need these services, contact Scott Stanton, RN, ASC Manager

If you believe that Plastic Surgery Northwest, PLLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Scott Stanton, RN, ASC Manager, Civil Rights Coordinator
530 S. Cowley, Spokane, WA 99202
PH: 509-838-1010
FAX: 509-623-1135
EMAIL: info@plasticsurgerynorthwest.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Scott Stanton, RN, ASC Manager, Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services,
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
Toll Free: 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.