What To Expect
Plastic Surgery Northwest schedulers and patient care coordinators will explain the timing of your visit and help you obtain new patient paperwork. On the day of your visit, you will meet our clinical staff. Together, you and your surgeon will develop a plan for your procedure.
If your procedure will be performed in our accredited surgery center, you may request a tour of our facility to orient yourself to our space.
Learn more about our procedures by browsing the videos below.
Effective and Efficient
Our Ambulatory Surgery Center, The Plastic SurgiCentre, is located on the lower level of the Plastic Surgery Northwest office building at 535 S. Pine Street. The Plastic SurgiCentre is a Medicare and Washington State certified ambulatory surgery center with two fully equipped surgery suites. We perform procedures with local or general anesthesia on an outpatient basis, providing a cost-effective, comfortable, and safe alternative to in-hospital operating rooms. In most cases you can return home the same day. Patients who desire short-term, attentive nursing care may stay overnight with individual attention by a qualified nurse. We ensure your privacy with a full-time, committed staff and a private entrance.
Patients arrive at Plastic SurgiCentre with full confidence that they will be provided the highest quality medical care in a comfortable setting and at a substantially lower cost and out-patient hospital setting. Our Certification by Medicare and license by the State of Washington assures that PlasticSurgiCentre exceeds the high standards set for patient care and environmental safety.
Board Certified Surgeons
All physicians are Board Certified, including Certified Registered Nurse Anesthetists (CRNA), and a professional nursing staff that are focused entirely on our patients’ needs.
The cost of a procedure at an ASC is typically 45 – 60% less that a hospital setting, and sometimes as high as 80% – 90%.
Personalized service committed to quality and safety, our patient surveys reveal a 98% satisfaction rate with both the care and service they receive.
Patient Rights & Responsibilities
The ASC Physicians and staff members are committed to treating patients in a respectful and dignified manner at all times and in accordance with State and Health Safety codes. For more information, see our Patient Rights & Responsibilities.
Plastic Surgery Northwest contracts with most of the major health plans to offer high-quality and personalized reconstructive procedures that our patients need and desire. In order to best serve you, if you do not see your plan listed, please contact us at 509-838-1010.
- Kaiser (Group Health)
- Premera / Blue Cross Blue Shield / Lifewise
- Regence Blue Shield
- First Choice Health
- Asuris Northwest Health
- Washington State Department of Labor & Industries
We accept Visa, MasterCard, American Express and Discover and CareCredit as well as cash and personal checks.
New Patient Forms
Once you’ve scheduled a consultation, you can submit our new patient form two ways:
OCR Notice of Non-Discrimination
Source: HHS Office for Civil Rights
Plastic Surgery Northwest, PLLC complies with applicable Federal civil rights laws and does not discriminate on the basis of
race, color, national origin, age, disability, or sex.
Plastic Surgery Northwest, PLLC does not exclude people or treat them differently because of race, color, national origin, age,
disability, or sex.
Plastic Surgery Northwest, PLLC:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Dee Boyd, ASC Manager.
If you believe that Plastic Surgery Northwest, PLLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
530 S. Cowley, Spokane, WA 99202
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Dee Boyd, ASC Manager is available to help you.You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
Toll Free: 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.